1. Introduction

This Privacy Notice explains how the Company collects, uses, stores, and protects personal information when users visit or transact on the Company’s website. It is intended for website display and should be read together with the POPIA Policy and Website Terms and Conditions.

2. Personal Information Collected

The Company may collect personal information including names, contact details, delivery addresses, billing information, account credentials, transaction details, IP addresses, and browsing behaviour through cookies.

3. Purpose of Processing

Personal information is processed to create and manage user accounts, process orders and payments, deliver products or services, communicate with customers, comply with legal obligations, prevent fraud, and conduct marketing activities where consent has been obtained or permitted by law.

4. Cookies and Tracking Technologies

The website uses cookies and similar technologies to improve functionality, analyse usage, and enhance user experience. Users may manage cookie preferences through their browser settings.

5. Sharing of Personal Information

Personal information may be shared with third-party service providers such as payment processors, delivery partners, IT service providers, and professional advisers, strictly for legitimate business purposes and subject to confidentiality and security obligations.

6. Data Subject Rights

Users have the right to access, correct, or request deletion of their personal information, object to processing, and lodge a complaint with the Information Regulator. Requests may be submitted using the contact details below.

7. Security Measures

The Company applies reasonable technical and organisational safeguards to protect personal information against unauthorised access, loss, or misuse.

8. Contact Details

Data subjects may contact the Company’s Information Officer regarding privacy-related queries, requests, or complaints at the contact details published on the website.