Contact us

We’re here to help—contact us with any questions or support needs.

Get in touch with our team for support, inquiries, or assistance with your orders

We’re here to help with any questions, concerns, or feedback you may have. Whether you need assistance with placing an order, tracking a shipment, understanding our products, or resolving an issue, our dedicated support team is ready to provide prompt and reliable assistance.

Find answers to common questions

Frequently asked questions

Still have a question?

Can’t find the answer you need? Send us your question and we’ll get back to you shortly

Contact us

Once your order is placed and payment is confirmed, our team processes it promptly. Delivery usually takes 3–7 business days within South Africa, depending on your location and courier schedules. You’ll receive a notification with tracking details once your order has been dispatched.

Yes — we want you to be happy with your purchase! If your item arrives damaged, defective, or isn’t what you expected, you can contact our support team within 7–14 days of delivery. We’ll guide you through the return or exchange process. Return eligibility and refund conditions may vary by product category.

Absolutely. All products listed on Daily Shopper are 100% genuine and sourced from trusted suppliers. We work hard to maintain quality standards, and every item is checked to ensure it meets customer expectations.

We accept secure online payments through major methods including:

  • Credit & Debit Cards (Visa, Mastercard, etc.)
  • Secure Instant EFT
  • Mobile Wallet / Alternative payment options (as available at checkout)
    All transactions are processed securely with encryption to protect your payment information.

Once your order has been dispatched, we will send you a tracking number and link via email or SMS. You can click or enter that tracking number on the courier’s website to see the current delivery status of your package.